State Farm® Insurance Agent Mark McGibbon

"Ina Mata is the best"

"I am extremely grateful for all the support and guidance from Ina Mata. She was incredibly kind, professional, and helpful throughout the entire process. Thank you so much!"

"Muy satisfactorio el servicio recibido el día de hoy por Ina Mata. Resolvió con éxito mis requerimientos."

"Es excelente el servicio al cliente prestado por Ina…. De verdad hace sentir a uno que está en buenas manos con respecto a la aseguradora de mis vehículos , los recomiendo"

"I worked with Ina who was very detailed oriented and helpful through all the process and the lots of concerns regarding insurance for my and my family’s vehicle. She’s great!"

"Top-notch service! Ina assisted me with great professionalism and empathy. She answered all my questions quickly and made me feel confident throughout the process. I would definitely reach out to her again."

"Muy buen servicio de parte de Ina, fue una gran ayuda... Gracias"

"Ina fué muy atenta 👏🏻"

"Ina la mejor ejecutiva de todas, aparte que esta guapísima!"

"Mark was excellent at getting our new car insured! He was a life saver ! We would have had to wait a couple more days to get our car because it was the weekend. Mark went above and beyond to help us and we were able to get our car insured and was able to take it home. Thank you so much Mark for going above and beyond. Mark was beyond professional and got us through the process as quickly and smooth as possible. We can’t thank you enough. I will be recommending Mark for future business with State Farm. Again, I can’t thank you enough for all of your help."

"With Mark and his team, you will never be disappointed. They are prompt to respond, and will make you feel special. They are just too awesome."

"Mark McGibbon and his team are fantastic! Mark is knowledgeable, easy to talk to, and always takes the time to explain everything clearly. His staff is incredibly helpful and responsive—any time I have a question or need help, they’re on it. Highly recommend if you’re looking for great service and solid coverage!"

"I love having State Farm as my car insurance. And Mark McGibbon always makes things much more easier. He answers any questions I have and in a timely manner. Thank you always and keep up the good work 🥰"

"Great customer service and very personable and always professional!"

"5 Stars – Outstanding Service and Expertise! I've been with Mark McGibbon’s State Farm agency for several years now, and I couldn’t be happier with the service I’ve received. Mark and his team are incredibly knowledgeable, patient, and always willing to go the extra mile to ensure I understand my coverage options. Whether it’s auto, home, or life insurance, they’ve helped me find the right policies to fit my needs and budget. The office is professional yet friendly, and I truly feel like a valued customer every time I call or stop by. Highly recommend Mark McGibbon for anyone looking for reliable, top-tier insurance service!"

"STATE FARM will take time about understanding policy. Rather assuming how to approach different types of related to claim processes. STATE FARM message is extraordinary agent renter's, car, and life insurance for good drivers bundle together. STATE FARM guidance about knowing amount bodily injury on property damage liability help insurer to unlock deductable information. In addition; learn collision codes to include coverage policy. STATE FARM authorization to have rental car is authorized follow by physical damage loss of personal property. STATE FARM shares how each code within pamphlet that helps insurer tell about why codes are important. STATE FARM would help you understand car insurance gives discounts that apply when renewing policy. STATE FARM help people to continue to help drivers add life insurance in the future."

"Awesome Service and Awesome product lines."

"I have been with State Farm Riverdale location on Baltimore Avenue over 10yrs and had the pleasure of working with Mark McGibbon. He made the insurance process a walk in the park. He is knowledgeable, attentive, honest , patience, most of all very informative and always ready to tackle my questions. I highly recommend working with him for anyone looking for insurance coverage along with homeowners coverage . He is the agent that will always put customer needs first."

"Mark McGibbon & staff are amazing!!! I was a customer from 2001-2024. I was always taken care of and received multiple discounts from home, auto, security system, unbrella, and accident forgiveness qualifications. In addition, Geraldo was very helpful as well. Of course, over the years, staff changed and the service was still exceptional! Mark McGibbon is the best and you're in the BEST hands with him!!!"

"Normally I Never Write These Reviews. But Today I Am Tired Of Receiving Poor Customer Service. Mark, Is The Only One I Will Speak With Because The Other Employees Are Beyond Disrespectful. Today Instead Of Being Disrespectful Back I Am Writing This Review. Gerardo, Is The Worst Person To Speak With. He Speaks In A Tone As If He Is Belittling You, Doesn’t Listen To Anything You Say, & He Will Purposely Cut You Off When You’re Trying To Explain Your Situation. Today I Ask A Few Questions Regarding My Policy & When I Explain Certain Things He Wouldn’t Listen & Cut Me Off Multiple Times. Then Dismissed Me & Said Mark Will Call Me. All Because He Didn’t Want To Listen To My Concerns Or Understand What I Was Tryna To Get Him To Understand. For Someone Who Is A Line If Work To Help Make Things Better & Easier For People He Definitely Needs A New Line Of Work. I Had Gotten Into 2 Altercations With Him Already Over The Phone Because Of His Disrespect. Today Is My Last Straw & I Need To Say Something. If You Ever Call This Office & Gerardo Answers You’re Better Off Speaking To Mark Himself Or Another Employee Because You Wont Get Anything Except Disrespect. Be Cautious With Him Because He Really Almost Cause Me To Get Out My Character. No Employees Should Make Any Customer Feel Belittled Nor Disrespected."

"Don’t go here. There are very unprofessional!! I just called this morning to inquired regarding errors on my account which Mark is well aware of. Spoke to an unknown male whom was very rude and unprofessional. He hanged up the phone. And when I’m calling back to get the gentleman’s name. Now no one is answering the phone. I will be calling corporate!"

"Súper feliz"

"As always great people never disappointed treat like family"

"The customer service is horrible. Especially the Hispanic male working there, he is aggressive and disrespectful. He yelled at me and hung up when he got mad, when I was trying to defend my rights as a customer"

"En mi opinion es un buen lugar para cotizar una poliza Por que se habla español y tambien English"